At Visconti Gabriele, we aim to provide a seamless and reliable shopping experience. This Shipping Policy outlines our shipping procedures, delivery times, and other relevant information.
1. Shipping Destinations
We currently ship to:
- Domestic: All regions within USA.
- International: Selected countries. Please check our shipping availability at checkout.
2. Processing Time
- Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
- Order Confirmation: You will receive an email confirmation with tracking details once your order is dispatched.
Note: Processing times may be extended during peak seasons or promotional events.
3. Shipping Methods and Delivery Times
a. Domestic Shipping:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
b. International Shipping:
- Standard International: 10-15 business days.
- Express International: 5-7 business days.
Note: Delivery times may vary based on location and customs processing in the destination country.
4. Shipping Rates
- Domestic Orders: Flat-rate shipping or free shipping on orders over USD 20.
- International Orders: Shipping rates are calculated at checkout based on destination and package weight.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your order using the link provided or through our website’s Order Tracking section.
6. Customs and Duties (International Orders)
- International orders may be subject to customs fees, import duties, and taxes.
- These charges are the responsibility of the customer and are not included in the product price or shipping fee.
- We are not responsible for delays due to customs processing.
7. Lost or Delayed Shipments
If your order is delayed or lost in transit, please contact us at [email protected]. We will assist you in locating your package or arranging a replacement.
8. Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact Us
For any questions regarding our Shipping Policy, please contact:
Visconti Gabriele
Email: [email protected]
Phone: +1 (55)-997-7655
Website: www.viscontigabriele.com